Our risk and compliance manual has been designed specifically with the COLP’s duties in mind and is split into two parts:
- a business and risk management section (or the ‘compliance plan’); and
- a staff handbook section.
The templates are compatible with Lexcel, SQM and CQS standards. A breakdown of the policies covered as compared with the Lexcel and SQM standards s available upon request.
Business and risk management section
In this part of the manual we cover the documentation most firms will need to have in place under SRA requirements on how their business is run. It is in effect the firm’s compliance plan. It includes basic governance arrangements, a risk management plan, detailed quality assurance arrangements including file review and new staff procedures, a business continuity plan and central and local file review templates. Our risk and compliance office manual also includes the logs you’ll need to monitor compliance and risks in practice in an editable Microsoft Excel format. There’s a staff training log, potential compliance breach log, complaints log, undertakings log, key dates log, gifts and entertainment log and more.
Staff handbook section
Most legal practices have some form of staff manual but not all are accessible and perhaps far less are up to date! With concise but effective templates our staff manual covers the key conduct areas all staff should be clear on. It includes sections on relatively new requirements such as SRA reporting, outsourcing, whistle-blowing, the Bribery Act and a potential breach notification form (for staff reporting potential problems to the COLP). It also includes a template anti-money laundering procedures, ethical values document, service standards, record keeping standards, information security standards, acceptable use policy, bogus law firms policies, complaints policy and procedures, an equality and inclusion policy and more. Give your staff manual an update with this great value toolkit.
Please note that the manual is focused upon conduct compliance and risk management. You can view the contents page (PDF) for this product to see exactly what is included and get in touch with us if you need support in additional areas such as people management or financial management.