First-tier complaints – the SRA tries again

You may remember from our January update that the SRA withdrew its proposed complaints-handling rule changes at the last minute, after the LSB indicated it would not approve them in their current form. Well, they’re back and going ahead… The SRA ran a...

Legal Ombudsman Model Complaints Resolution Procedure

In our April update we flagged LeO’s call for input on its draft model complaints procedure. The final Model Complaints Resolution Procedure (MCRP) was launched on 29 July, and the SRA has signposted it as a best-practice resource. It is an entirely voluntary...

Corporate liability for criminal offences

Section 250 of the Crime and Policing Act 2026 (the 2026 Act), which slipped in fairly quietly on 29/6/26, significantly increases criminal exposure for law firms (of all sizes) (and other corporate entities, including partnerships). A firm itself can now also be...

Law Society Economic Crime Conference

This took place on 17/9/26.  We have picked out some top takeaways to focus on here: Transfer of AML supervision to the FCA Unsurprisingly, various of the conference sessions addressed this evolving issue. The legislation which will give the FCA its new powers to...