About Us

Jen joined the Compliance Office in 2021 as a Senior Risk & Compliance Consultant, quickly making her mark with her deep regulatory expertise and practical, solutions-driven approach. Her leadership skills and commitment to excellence saw her promoted to Head of Compliance, before stepping into the role of Managing Director in April 2025.

With a career that began in private practice defending professional negligence claims, primarily against solicitors, Jen went on to spend eight years at the Solicitors Regulation Authority (SRA). There, she managed a specialist team prosecuting misconduct cases at the Solicitors Disciplinary Tribunal and advised across multiple departments on complex legal issues.

Now as Managing Director, Jen leads the strategic direction of the business, drives operational excellence, and champions the delivery of exceptional client service. She combines legal acumen, regulatory insight, and a clear vision for growth, ensuring the Compliance Office continues to thrive and exceed expectations.

Sarah joined the Compliance Office in August 2024 and plays a vital role in keeping the business running like clockwork. Supporting the Operations Director, she ensures everything is in check and all systems run smoothly across the firm.

With a background in marketing as an Account Manager, working both brand and client-side to deliver memorable digital experiences, Sarah brings exceptional organisational skills, creativity, and client care to her role. She is responsible for a wide range of administrative tasks that keep the firm operating efficiently.

Known for her friendly nature, problem-solving flair, and ability to “work her magic” on any task, Sarah is an administrative powerhouse who helps ensure colleagues and clients alike receive seamless, professional support.

Gareth joined the Compliance Office in September 2021, bringing decades of legal and leadership experience to his role. After obtaining a degree in Business Studies, he began his legal career and qualified as a Solicitor in 1999. He went on to become a Partner at a mid-tier law firm, where he served for eleven years, including six years as the non-fee-earning Managing Partner and approved COLP, overseeing the firm’s compliance and regulatory obligations.

In recent years, Gareth has focused exclusively on law firm risk and compliance, working closely with firms to strengthen their regulatory frameworks. At Compliance Office, he is a trusted adviser to clients, known for his ability to build strong, collaborative relationships. As one of our training leads, Gareth delivers engaging, practical sessions and particularly enjoys conducting AML audits for larger firms, where his strategic insight and meticulous approach add real value.

Laura joined the Compliance Office in 2025, bringing with her a strong blend of legal expertise and hands-on compliance experience. After graduating with a law degree from the University of Warwick, she qualified as a Solicitor in 2013 and practised as a private client solicitor for several years.

Seeking to broaden her skills, Laura moved into a compliance manager role at an ISO and Lexcel-accredited firm, working closely with the COLP, MLRO, and MLCO to embed best practice and maintain the highest regulatory standards. Her work ensured that processes were not only compliant but also efficient and client-focused.

At the Compliance Office, Laura applies her legal knowledge and compliance expertise to help clients navigate regulatory requirements with confidence. She is known for her thorough approach, clear communication, and dedication to ensuring firms operate to the very best standards.

Karen began her career as a solicitor in private practice in Scotland before joining the Solicitors Regulation Authority (SRA) in 2012. Over the next several years, she developed extensive regulatory experience, spending seven years within the Investigation and Supervision Unit, where she worked on a wide range of compliance and enforcement matters.

In August 2019, Karen moved into the SRA’s Anti-Money Laundering Investigations Team, where she spent six years as an Investigation Officer. In this role, she gained in-depth expertise in AML regulation, investigations, and supervisory expectations, working closely with firms to assess and address compliance risks.

Karen brings this significant regulatory insight to her role at The Compliance Office, supporting firms with practical, informed guidance grounded in first-hand experience of regulatory scrutiny.

David brings over three decades of combined legal and regulatory experience to the Compliance Office. A Law Graduate (LLB Hons) and formerly a Fellow of the Chartered Institute of Legal Executives, he spent 13 years in private practice, primarily in crime and public law care work, before moving into the regulation of the legal profession.

For nearly 21 years, David worked within the Office for the Supervision of Solicitors, The Law Society, and the Solicitors Regulation Authority (SRA), undertaking a variety of roles. His experience includes investigating client complaints, regulating individual solicitors, and, in later years, specialising in the authorisation of new firms and the approval of role holders in both new and existing practices. Over his career, David has gained extensive knowledge of all firm structures and the regulatory implications that accompany them.

At the Compliance Office, David applies his expertise to guide clients through the authorisation process with insight and efficiency. Known for his approachable nature and ability to make complex regulatory matters clear, he ensures clients feel supported and informed every step of the way.

Christine is a former practicing solicitor having qualified in 1991 and worked in private practice (including at equity partner level at a medium sized firm in the City) until late 2017. Whilst working for a medium sized firm in London, Christine was a member of the firm’s risk and compliance committee for a period of 6 years and also the Lexcel lead for the firm for two years and therefore actively involved in the process of preparing for annual Lexcel visits and in the review and updating of policies and procedures. 

Christine moved into legal risk and compliance consultancy work in late 2017 and subsequently also became a Lexcel accredited consultant and Lexcel assessor in April 2018 since which time she has conducted many Lexcel assessments on a regular basis. Her consultancy work also involves drafting policies and procedures, undertaking file reviews, outsourced complaints handling, providing training, CQS ghost audits and general compliance support. Her experience in private practice means that she understands the practicalities and is able to offer practical solutions to the compliance issues which firms might face.