Website terms & conditions

Terms and conditions for using our websites

Welcome to the our website! The Compliance Office Ltd is a limited company registered in England and Wales. Our company number is 09133668. Our registered office is Offices A13-A14 Champions Business Park, Arrowe Brook Road. Upton, Wirral, CH49 0AB.  Our VAT registration number is 197 1067 86.  References to ‘we’, ‘us’ and similar terms means the Compliance Office Limited. ‘Our’ should be construed accordingly. The term ‘you’ refers to the user or viewer of the website. The terms ‘this website’ and ‘our website’ and similar terms means www.complianceoffice.co.uk.

By using this website (which includes browsing a page or pages on it and in particular making purchases or sending other communications via the website) you are agreeing to comply with and be bound by:

  • our privacy and cookies policy, and in particular for your information to be used in the ways set out below; and
  • these terms and conditions of use.

It is important therefore that you read these terms and conditions and our privacy and cookies policy carefully as use of this website is subject to them. If you do not understand or do not agree with the whole of the terms and conditions and the privacy and cookies policy then you must not proceed to use the website or must not continue to use it.

These terms and conditions apply in addition to any other terms which may be set out when doing certain things through or on our website. For example, if you purchase a product or service via the website then you also agree to be bound by our terms and conditions of sale.

Please note that unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

We may vary our terms and conditions of use from time to time and any variation will apply from the date of publication on our website.

How to contact us

You can find our contact details on our website: www.complianceoffice.co.uk. For general enquiries you can use contact@complianceoffice.co.uk. Any request, notification, communication or notice under these terms and conditions may be made by The Compliance Office Ltd or on behalf of The Compliance Office Limited via any email address of the domain complianceoffice.co.uk (namely, ‘name or function @complianceoffice.co.uk) as well as by other means such as post. However the use of such an email address should not be relied upon as evidence that the communication has been sent by the Compliance Office Ltd.

Copyright

This website contains material which is owned by or licensed to us. Unless otherwise expressly stated, copyright, database right or similar rights in all material presented on this website (including graphical images, text, video clips, reprographics, sounds, demos, patches and other files) is owned, controlled or licensed by us and is protected or covered by copyright, trade mark, intellectual property law and other proprietary rights.

Reproduction of this material is prohibited save for circumstances prescribed by these terms and conditions. No permissions or licences other than those specified in these terms and conditions are granted and no part of the content of this website may otherwise be reproduced or redistributed in any form or for any purpose.

You have limited permission to display, print or download extracts from the pages of this website for your personal non-commercial and non-profit use only and you shall not be entitled to commercialise any such material in any way.

Any copies of the pages of the website which you save to disk or to any other storage system or medium may only be used for subsequent viewing purposes or to print extracts for personal use.

You may not (whether directly or indirectly including through the use of any program) create a database in an electronic or other form by downloading and storing all or any part of the pages from this website without our prior written consent save as expressly authorised by an agreement in writing between us.

You may not amend, republish, distribute, reproduce, adapt or modify any of the materials on this website or use any of the materials for public performance or otherwise make commercial use of this Site or any materials located on it without our prior written consent.

Any permissions granted terminate automatically if you breach any of these terms or other terms and conditions applicable to this website.

Nothing on this website or your use of any of the services shall be construed as conferring any licence or other rights under the intellectual property or other proprietary rights of the owners and operators of The Compliance Office Ltd and its website www.complianceoffice.co.uk, its affiliates or any third party, whether implied or otherwise, save as expressly provided.

We reserve the right to withdraw any permissions or licences which are granted at any time without prior notice by notifying you directly of this or by publishing a notice on our website.

If you wish to seek clarification of any term of the permissions or licences granted or wish to seek additional permissions or licences then please contact us via the website.

Links to our website

We are very happy for you to create a link to our website provided that:

  • the link is provided in a manner which is fair, not misleading and not harmful to our reputation;
  • the link and the material is not embedded or ‘framed’ by another website;
  • you agree to remove the link immediately upon being requested to do so by us; and
  • it is clear that the content has been created by and provided courtesy of The Compliance Office Ltd.

Unless all of these conditions are satisfied, you must not create a link to our website.

Use of this website

We may at our complete discretion restrict your access to this website at any time. In particular some areas of the website will be subject to registration or some other condition. A breach of the terms and conditions of use may result in steps being taken to prevent future use by you of the website or parts of the website.

While our current intention is for the website to be available at all times, this unfortunately cannot be guaranteed. The website and any part of it (including any regular publications and goods and services sold) may be brought to an end by us at any time subject to the legal rights provided under separate contracts with you. We take no responsibility for, and will not be liable for, the website or associated publications, goods and services being temporarily unavailable or for being brought to an end.

If we provide you with a user ID or password then you must ensure that these are kept confidential.

You must not:

  • attempt to log on to any part of our site without authorisation to do so;
  • use our website for or in connection with any unlawful or harmful purpose or activity;
  • interfere with or disrupt the operation of the site or the systems used to operate the website;
  • in connection with the website, transmit or use in any way any computer programme, software or code which is or may be harmful or is intended to cause damage or is likely to cause damage (this includes the use of any virus, worm, trojan or spyware);
  • create any database or otherwise collect information via an automated process in relation to our website without our written permission;
  • use our website for any commercial or marketing purposes without our written permission.

Some content and services on our websites are available free of charge. No support or assistance is available for use of such content or services.

Adding comments and other content to our website

If you participate in postings, discussions, messaging and debates on our website then your conduct must be proper and appropriate taking into account the nature of the website.

You must not upload to our website or otherwise distribute or publish through our website any matter or material which is or may be considered abusive, pornographic, illegal, defamatory, obscene, racist, an infringement of copyright or which is otherwise unlawful or designed to cause disruption to any computer systems or network.

When posting comments or other content to our website you must not provide a link to another website without our express agreement (which may or not be provided at our complete discretion).

Failure to meet these requirements may result in, among other things, suspension of access to our website or from us of a facility of the site and termination of registrations, authorisations or subscriptions with us.

We reserve the right to not approve for publication, delete and remove all postings and other user produced content at our complete discretion.

You are fully and solely responsible for your postings, messages, comments or discussions and accept liability for any resulting actions.

You grant us a royalty free irrevocable permission to reproduce, download and print your postings, comments and messages. We reserve and retain the right to remove the availability or ability of participants to post comments at our complete discretion and in particular in the event of any breach of these acceptable use provisions.

Creating an account on this website for use of our web application

By using our web application (which includes browsing a page or pages on it and in particular making accessing or adding any data) you are agreeing to comply with and be bound by these terms. Use of our web applications will be subject to the following additional provisions. This includes creating an account to access or purchase additional content not ordinarily available on the website or to make use of any web apps which offer via the website.  Our ‘Solicitor CPD’ service and our online shop are examples of web applications made use of on our website.

You are not permitted to:

  • make copies of the application,
  • translate, adapt, disassemble, decipher, decompile, or reverse engineer any application or allow others to do so;
  • use the application in any manner to provide service bureau, time sharing, or other computer services to third parties;
  • modify or create derivative works of the application;
  • permit the application or any part of it to be combined or merged with or become incorporated in any other program;
  • encumber the application or our branding / logo;
  • remove or alter any copyright or other proprietary notice on the application;
  • attempt to log on to any part of the application without authorisation to do so;
  • use our website or web applications for or in connection with any unlawful or harmful purpose or activity;
  • interfere with or disrupt the operation of the application;
  • transmit or use in any way any computer programme, software or code which is or may be harmful or is intended to cause damage or is likely to cause damage (this includes the use of any virus, worm, trojan or spyware);
  • create any database or otherwise collect information via an automated process in relation to our application without our written permission;
  • use our web application for any commercial or marketing purposes without our written permission.

You acknowledge that we shall be entitled to modify the features and functionality of the application as part of ongoing development. We shall use reasonable endeavours to ensure that any such modification does not adversely affect your use of the application.

We do not warrant or represent that the application will be free from errors and interruptions and whilst we will use reasonable endeavours to make the application available for use 24 hours a day, seven days a week (subject to any maintenance or Force Majeure) we are unable to warrant such availability.

While our intention is for the web application to be available at all times, this unfortunately cannot be guaranteed. We take no responsibility for, and will not be liable for, the website or applications being temporarily unavailable.

If we provide you with a user ID or password then you must ensure that these are kept confidential. All users have a level of responsibility for ensuring the security of their information. You agree to adhere to best practice in maintaining security as a user and in particular to selecting and confidentially storing passwords which adhere to best practice. While we take information security seriously you acknowledge that security of the data placed within our web applications cannot be guaranteed. If you would like further information on our approach to security please contact us before placing any data within our web applications.

To the extent permitted by applicable law, we disclaim all other warranties and conditions as to the Application including but not limited to implied warranties relating to quality, fitness for a particular purpose, or ability to achieve a particular result. This does not exclude any liability for fraudulent misrepresentation.

Except for your licence to use the application as expressly granted above, you shall not acquire in any way, any title, rights of ownership, or intellectual property rights of whatever nature in the application or in any copies of it or the marks and no intellectual property rights of either party are transferred or licensed as a result of this agreement.

You acknowledge and understand that the application contains confidential and proprietary information and shall not conceal, modify, remove, destroy or alter in any way any proprietary markings of ourselves on or in the application or any related materials and documentation.

Nothing on this website or your use of any of the services shall be construed as conferring any licence or other rights under the intellectual property or other proprietary rights of the owners and operators of The Compliance Office Ltd and its web application, its licensors / resellers, affiliates or any third party, whether implied or otherwise, save as expressly provided.

Indemnity for breaches

You agree to indemnify us for any losses (financial or otherwise), liability or other costs which we incur or become responsible for as a result of any failure by you to comply with these terms and conditions of use.

Disclaimer of liability

Subject to the following subclauses, in no event shall the aggregate liability of any party to the other (whether in contract, tort (including negligence) or otherwise) and in respect of all claims, losses and damages arising under or in connection with this agreement exceed the total amounts paid or payable by you for goods or training (including for the avoidance of doubt web applications) in respect of any and all claims, losses and damages arising under or in connection with this Agreement. If nothing has been paid or nothing is payable then there shall be no such liability again subject to the following subclauses.

Each party’s liability to the other in contract, tort (including negligence), misrepresentation (whether innocent or negligent), breach of statutory duty or otherwise arising out of or in connection with this agreement shall not extend to any loss of profits, business opportunity, goodwill,  data or corruption of date, anticipated savings or any special, indirect or consequential loss or damage whatsoever.

Notwithstanding the above neither party excludes or limits any liability for:

  • personal injury (including sickness and death) to the extent that such injury results from the negligence or wilful default of a party or its employees; or
  • fraud or fraudulent misrepresentation; or
  • any breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
  • any other liability to the extent the same cannot be excluded or limited by law.

Our training (online and in-person), template documentation, web applications and other goods are general in nature only. They should not be relied upon as if they were advice upon your individual circumstances. It remains your own responsibility to ensure that any material or information provided is used in such a way as to meet your regulatory and other duties. In addition, while we work very hard to ensure that our template material, template compliance registers, CPD templates and training contain up-to-date and accurate information this cannot be guaranteed. While we do our very best to keep our content up-to-date and maintain its accuracy we are afraid that we cannot guarantee that this will always be the case. You acknowledge and accept that information and material in our products including our template documentation, training, web applications and other goods may contain inaccuracies or errors.

While we do our best to ensure the that our application is free from anything which may cause our users a problem we are afraid that due to the nature of the internet we are unable to make any warranty that the contents of the website are free from infection by viruses or anything else which has contaminating or destructive properties and shall have no liability in this respect.

From time to time, this application or its materials may include links to other websites. These links are provided for your convenience to provide further information and we hope that you find this helpful. However, the presence of a link on our website does not mean that we endorse the website(s). We have no responsibility for the content of the linked website(s) and are afraid that we are unable to provide any assurances as to the reliability, accuracy or appropriateness of the content.

Some of the content on our website may be provided by users adding comments, postings and messages. These do not constitute or represent our opinions or beliefs. We accept no responsibility for and make no representations relating to messages, postings, comments and discussions. We do not confirm or represent the legitimacy, accuracy, reliability, correctness or currency of any data or postings entered by a user. We specifically prohibit under these terms of use the making of defamatory comments and infringement of copyright and will not accept any liability in respect of such a communication or infringement.

Privacy and subscribed services

We may collect and use information about you in accordance with our privacy and cookes policy, which is available on our website. These terms and conditions must be read in conjunction with our privacy and cookies policy as this policy includes additional terms and conditions for use of this website.

Miscellaneous

Your use of this website and any dispute arising out of such use of this website is subject to the law of England and Wales.

If a provision of these terms of use is found by a Court or similar body to be unlawful or unenforceable then all other provisions and any part of the provision in question which has not had such a finding made in respect of it will continue to have effect.

Complaints

In the unlikely event that you have a complaint about a product or service then please do contact us via our website. We value your feedback.

Call 01789 205072 | contact@complianceoffice.co.uk